Queationnair on internet banking
Bank survey questionnaire pdf
Easy to use e. Internet Banking Internet banking helps me to transfer funds from the bank to the personalized transactions Internet banking saves me time for the banking transactions 3 4 5 Internet banking helps me in bill payments Internet banking secures the money transactions Internet banking helps in online trading Mobile banking Mobile banking is useful for me to know the end of day account balance. Choose as many as you think a. You are on page 1of 5 Search inside document Questionnaire Personal details 1. No compensation on SIM loss f. Flexibility or Convenience d. Yes No If yes, please mention the specific reasons for which you required to visit the branch despite of the online banking facility- For your on-line banking, which of the following category best explains your situation? Other Put marks on your choice for Question 2 13 2. What factors affect you to open Mobile Bank account? Difficult to understand g.
Flexibility or Convenience d. What is the reason to choose the services of the bank? Mobile Banking is Time saving than Conventional Banking? Time Saving b.
C te Studen Employe t es please H. Only once 2. Convenience 24 hours service, anywhere connectivity Curiosity Better rates Safe and secure Low service charge Easy to maintain my banking transaction activity What banking services do you use which your Internet bank offers?
Research questions on e-banking
Difficult to understand g. Income level: a Rs. Security f. High Cost c. Other Put marks on your choice for Question 2 13 2. Age: a 25yrs- 35 yrs b 36 yrs - 45yrs c 46 55 yrs d above 55 3. Low Safety e. We ensure you that these information will be used only for academic purpose. What is the reason to choose the services of the bank? Why did you choose one particular bank? Reliability of Bank g. Mobile Banking is Cost saving than Conventional Banking?
Difficult to understand g. We hope you will spend only 5 minutes to fill the survey. Income level: a Rs.
Survey report on internet banking
Not Reliable in providing services h. You use a Web browser, but the actual banking software resides on the bank's server in the form of bank's home page. Rather not say What are the most important reasons you opened an Internet bank account? Agree Neutral Are you overall satisfied? Core Banking system Core banking system helps me to transfer funds from different branches Core banking system makes me convenient to know about the deposit details Core banking system helps me to protect my personal information Core banking system helps me for the ATM service transactions Core banking system helps me for the internet banking transactions Mobile Banking is Secure than Conventional Banking? Why did you choose one particular bank? C te Studen Employe t es please H.
based on 53 review